Refund Policy

How to Request a Refund

• Contact our Customer Support by email/phone/form with order number, date of purchase, item(s), reason for request, and supporting evidence (photos, error reports).
• For physical returns, we will provide return instructions and an RMA (return authorization) where required. Customers are responsible for return shipping unless the return is due to our error or a defective item.
• Ship returns using a tracked method and retain proof of shipment until refund is processed.